The integration connects Nvoip's telephony to RD Station CRM, allowing your team to make calls directly from the platform with just one click on the contact's number.
By activating the integration, the call process becomes fully integrated into the sales workflow. When a user clicks on a contact's phone number within the CRM, the data is automatically sent to Nvoip, which then makes the call using the configured extension. There's no need to copy numbers, use another device, or switch between systems.
After the call is made, the information is automatically recorded in the contact's history in the CRM and in Nvoip's reports, including the date and time of the call, call duration, and call status.
This eliminates manual record-keeping, reduces data entry errors, and keeps the negotiation history always up-to-date for the entire team. While the CRM centralizes customer relationship management, Nvoip consolidates strategic telephony metrics.
Managers also gain greater visibility into the operation, being able to monitor call performance and make decisions based on real indicators.
Languages: Portuguese, Spanish, English
Created by: Nvoip
